Questions answered

It is delivered only to the legal mailbox named in our Whistleblowing / Speak-Up Policy, with a copy to the Director. It is shared further only with people who need it to investigate or put things right.

Not through this portal: it verifies your work email so that only people at RODMENA can use it, which means the handlers can see who you are. You can ask us to protect your identity and we will. To stay anonymous, report to a prescribed body such as a regulator, and take free advice from Protect first.

Speak-Up reports reach the Director, so use an independent route instead: a regulator or other prescribed body, your MP, or advice from Protect. The other routes page lists them with contact details.

No. You need a reasonable belief that something is wrong. Describe what you saw or know and what evidence exists, but do not go looking for evidence you are not entitled to access.

Our policy protects anyone who raises a concern in good faith, even if it turns out to be unfounded. The law protects disclosures where you reasonably believe the information shows wrongdoing and that raising it is in the public interest, even if you turn out to be mistaken. Information you know to be false is not protected.

You receive a reference by email straight away. We acknowledge your concern within 7 days and aim to give you feedback within 3 months. Some matters take longer; if so, we tell you.

No. The text of your report is delivered by email and is not kept in the portal’s database. The portal keeps only a reference, the date, the category and delivery receipts. One-time codes and sessions are deleted within 24 hours.

Yes. Contractors, suppliers and customers are covered by our policy. Email legal@rodmena.co.uk with “Speak-Up” in the subject, or use one of the external routes.

Check your junk folder and wait a minute or two. Codes expire after 10 minutes, so request a new one from the start if needed. If codes never arrive, email legal@rodmena.co.uk marked “Speak-Up”.

Yes. Reply to the acknowledgement you receive, or raise a new report quoting your original reference.

Tell us straight away with a new report that quotes your original reference. Retaliation is itself a breach of our policy and is treated as serious misconduct. You also have legal rights, and Protect or Acas can advise you.

No. A grievance is about your own treatment at work. Speak-Up is for wrongdoing that affects others or the public interest. If you are unsure, use Speak-Up and we will tell you if another route fits better.